Zoho Hiring for Customer Success Executives
Roles and Responsibilities:
Establish a customer advocacy program and identify satisfied customers to serve as advocates, engage with industry analysts, and participate in joint marketing efforts
Foster positive product and brand reviews on prominent tech platforms
Craft customer success stories from client interactions and promote them on social media
Monitor and assess the impact of customer marketing initiatives, providing reports to key stakeholders
Develop customer success strategies and best practices based on insights
Job Requirements
Exceptional verbal and written communication skills
Strong analytical and problem-solving abilities
Enthusiasm for engaging with a diverse global customer base
2-5 years of experience in customer success roles
Work Location: Chennai
CLICK HERE TO APPLY ===> APPLY LINK
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