Zoho Hiring for Customer Success Executives

 

Zoho Hiring for Customer Success Executives

Roles and Responsibilities:

Establish a customer advocacy program and identify satisfied customers to serve as advocates, engage with industry analysts, and participate in joint marketing efforts

Foster positive product and brand reviews on prominent tech platforms

Craft customer success stories from client interactions and promote them on social media

Monitor and assess the impact of customer marketing initiatives, providing reports to key stakeholders

Develop customer success strategies and best practices based on insights

Job Requirements

Exceptional verbal and written communication skills

Strong analytical and problem-solving abilities

Enthusiasm for engaging with a diverse global customer base

2-5 years of experience in customer success roles

Work Location: Chennai

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