Hitachi Job hiring forTechnical Consultant - Associate

 

Hitachi Job hiring forTechnical Consultant - Associate

We’re Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data – from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all.  

Imagine the sheer breadth of talent it takes to inspire he future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.  

About Company:- 

For over 100 years, Hitachi Vantara Federal has been inventing the future through an innovative mindset and leading the way in data-driven solutions. Hitachi Vantara Federal is meeting an urgent and fast-growing demand that combines technology, intellectual property, and industry knowledge to deliver data-managing solutions. Our company is positioned to continue to deliver extraordinary outcomes that help enterprises improve their customers’ experiences, develop new revenue streams, and lower the costs of businesses. We drive advantage for our clients by combining IT, operational technology (OT), and domain expertise. Join our team today to help continue to make the extraordinary happen

Technical Consultant - Associate (Freshers B.E./ B. Tech - 2022-2023)

Primary Responsibilities: 

The candidates will be deployed to maintain and monitor Hitachi Vantara’s customer environments  

They will be responsible for the day-to-day support, monitoring and reporting health, availability and performance for the various IT Infrastructure components for the assigned customer account(s) by following the established guidelines 

Check for alerts, create incidents for alerts, “log & pass” incidents assigned to ticketing queues for further troubleshooting and mitigation actions by support teams 

· Monitor incidents, service request ticket queues and escalate tickets to Level-2 & Level-3 support teams 

Follow the established policies, procedures and practices defined by Hitachi Vantara 

Key Attributes: 

Business acumen 

Problem solving & Analytical skills 

Excellent communication skills 

Flexible, proactive approach 

Team player 

Aware of technology trends 

Keen interest in hobbies & sports 

Ability to continue learning 

Well-versed in current affairs 

Reading habit 

Smart candidates having all round awareness 

Required Knowledge & Skill-sets: 

Fundamental knowledge of IT Infrastructure 

Fundamental knowledge on technical troubleshooting and sound analytical skills 

Willingness to work in 24x7 shifts and open to relocate to any Hitachi Vantara office location within India or abroad as per business requirement 

Excellent communication skills 

FY 2022 - 2023 B. Tech / B.E. college graduates (except IT, Computer Science, Biotechnology, Chemical, Biomedical) with 60% cutoff.

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