Hitachi Job hiring forTechnical Consultant - Associate
We’re Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data – from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all.
Imagine the sheer breadth of talent it takes to inspire he future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.
About Company:-
For over 100 years, Hitachi Vantara Federal has been inventing the future through an innovative mindset and leading the way in data-driven solutions. Hitachi Vantara Federal is meeting an urgent and fast-growing demand that combines technology, intellectual property, and industry knowledge to deliver data-managing solutions. Our company is positioned to continue to deliver extraordinary outcomes that help enterprises improve their customers’ experiences, develop new revenue streams, and lower the costs of businesses. We drive advantage for our clients by combining IT, operational technology (OT), and domain expertise. Join our team today to help continue to make the extraordinary happen
Technical Consultant - Associate (Freshers B.E./ B. Tech - 2022-2023)
Primary Responsibilities:
The candidates will be deployed to maintain and monitor Hitachi Vantara’s customer environments
They will be responsible for the day-to-day support, monitoring and reporting health, availability and performance for the various IT Infrastructure components for the assigned customer account(s) by following the established guidelines
Check for alerts, create incidents for alerts, “log & pass” incidents assigned to ticketing queues for further troubleshooting and mitigation actions by support teams
· Monitor incidents, service request ticket queues and escalate tickets to Level-2 & Level-3 support teams
Follow the established policies, procedures and practices defined by Hitachi Vantara
Key Attributes:
Business acumen
Problem solving & Analytical skills
Excellent communication skills
Flexible, proactive approach
Team player
Aware of technology trends
Keen interest in hobbies & sports
Ability to continue learning
Well-versed in current affairs
Reading habit
Smart candidates having all round awareness
Required Knowledge & Skill-sets:
Fundamental knowledge of IT Infrastructure
Fundamental knowledge on technical troubleshooting and sound analytical skills
Willingness to work in 24x7 shifts and open to relocate to any Hitachi Vantara office location within India or abroad as per business requirement
Excellent communication skills
FY 2022 - 2023 B. Tech / B.E. college graduates (except IT, Computer Science, Biotechnology, Chemical, Biomedical) with 60% cutoff.
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