Amazon Job hiring for Digital Process

 

Amazon Job hiring for Digital Process

Job Title: Associate - Digital Process

The associate will need to understand different operational techniques to ensure attention to detail. Accuracy of processing is of utmost importance followed by speed. The associate will need to deliver results that meet or exceed expectations and should be able to perform root cause analysis on errors and recommend process improvements to drive process efficiency. The associate should also be a team player and be willing to share his/her knowledge. The associate should be able generate ad-hoc operational reports, carry out tactical communication to stakeholders and ensure timely resolution of tickets. This role will report to the Operations Manager.

Key Performance Areas

Gain a thorough understanding of the business and operational area

Identify, analyze, and resolve repetitive issues

Ensure all process documents are managed and updated

Provide reports and data as requested and support the Team Lead on escalations

Provide inputs to training and help in shaping training content

Knowledge & Skills/ Business Acumen/ Education & Experience

Comfortable in a fast-paced, multi-tasked, high-energy environment

Creative and analytical problem solver with a passion for operational excellence

Flexible work schedule

Fair understanding of project management skills

Basic qualifications

A bachelor's degree or higher is required

Working knowledge of computers (Basic MS Office related skills)

Basic Analytical and Logical Reasoning Skills.

Proficient in English.

Excellent verbal and written communication skills in English with the ability to face external and internal customers in a professional manner

 Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational)

Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off) 

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